1. Information We Collect

We collect only the information necessary to provide you with excellent service and a secure shopping experience.

Personal Information:

• Name, company name, and contact details (address, phone number, email)
• Billing, payment, and transaction details (securely processed through trusted payment providers)

Usage Data:

• Information collected automatically through cookies and analytics tools, such as your browser type, device, IP address, and site activity.
• Cookies may be used for site functionality, performance tracking, personalization, and marketing optimization.

2. How We Use Your Information

Your information helps us deliver, improve, and personalize your experience with Covington. We use it to:

• Process and fulfill product and service orders
• Provide order updates, invoices, and delivery confirmations
• Coordinate shipments and logistics with your project or construction management teams
• Communicate promotions, financing offers, and service updates (with your consent)
• Improve our website performance and customer support services

3. Phone, Text, and Email Communication

By providing your phone number or email, you agree to receive order updates, service notifications, and promotional communications from Covington Material & Supply Co.

• Texts and calls may include information related to your orders, deliveries, and available offers.
• You may opt out of promotional communications at any time by replying “STOP” to a text message or clicking the unsubscribe link in an email.
• Standard message and data rates may apply.

4. Data Security

We take your privacy seriously.
Covington uses industry-standard encryption and secure data storage protocols to protect your information from unauthorized access, alteration, disclosure, or destruction.
All transactions are processed using SSL (Secure Socket Layer) technology through PCI-compliant partners.

5. Third-Party Sharing

We only share your information with trusted third parties essential to fulfilling your orders or delivering services, such as:

• Shipping and logistics providers
• Payment processors and financing partners
• Technology and communication platforms that support our operations

We do not sell, rent, or trade your personal data.
All third parties are required to maintain data protection standards consistent with our own.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality and performance
• Personalize your experience and remember your preferences
• Analyze traffic and usage trends for continuous improvement

You can adjust your browser settings to manage or disable cookies. Note: some site features may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your data or limit its processing (where applicable under applicable laws)

To exercise your rights or submit a request, please contact us at:
 info@covingtonsupplyco.com

We will respond to verified requests within a reasonable timeframe, in accordance with applicable law.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders and comply with legal obligations
• Resolve disputes or enforce agreements
• Support financial reporting and audit compliance

9. Children’s Privacy

Covington’s website and services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors. If you believe we have unintentionally collected such data, please contact us to have it deleted.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The “Effective Date” at the top indicates when the latest version was published.
Changes take effect immediately upon posting.

11. Contact Us

Covington Material & Supply Co.
609 H St NE, 4th Floor, Washington, DC 20002
202-808-9383
 info@covingtonsupplyco.com

Your privacy matters. Covington is committed to building trust, transparency, and security — in every transaction.